Refund policy

Returns & Refunds
If you’re not happy with your order, contact us within 30 days of delivery and we’ll make it right.

• Damaged, defective or missing items: send your order number and a photo to support@assivo.co. We’ll send a replacement or refund you in full, no return needed.
• Changed your mind: return the calendar unopened and in its original packaging within 30 days of delivery for a full refund of the item price. Contact us first and we’ll send return instructions. Return shipping is paid by the customer.
• Order didn’t arrive: if it hasn’t arrived within 30 days of purchase, contact us and we’ll reship or refund it.
• Refunds go back to your original payment method within 5–10 business days after we approve your claim or receive your return.